More Important Than Product Quality: Support Quality

With over forty years of experience we have been committed to provide our customers with the following services:

  • The most competitive prices and charges
  • Preparing the required items within the shortest possible time
  • Surpassing the customers’ satisfaction
  • Proposing updated and new versions of a product in case it is obsolete or client’s request for updating its site.
  • Preparing the brand new original product from the main manufacturer.
  • Delivery to customer by any term of delivery required.
  • Technical evaluation and support
  • Acceptance of payment by any current exchange rate
  • An online reply by ITW staff within the shortest time
  • ITW’s responsibility against its commitments of orders
  • Shipping the cargo under the international terms of ISO2010 and the international standard condition
  • Preparing any required certificate relevant to the purchased product